Use case
Viewings, valuations, and the call you promised
Your day is other people's time slots, and it changes three times before lunch. A viewing moves to 18:30 while you are already driving to the 17:45, and the new time exists only in a text message.
The shape of an agent's day is the problem
Most reminder apps assume you sit somewhere. Yours does not. A typical day is a valuation at 10:00 across town, two viewings either side of lunch, a vendor who wants feedback the same evening, and a chain that moves whenever a solicitor picks up the phone.
In between, you are driving. Driving is the worst possible place to receive a notification: the phone is face-down in a cradle or in a pocket, you cannot act on anything, and by the time you park you have four new things and have forgotten the one from the junction before last.
So the two things that matter are when the prompt arrives and how loudly. A reminder that lands while you are still at the property is worth more than one that lands correctly at a desk you will not see for three hours.
The best time to log feedback is before you pull away
Vendor feedback written in the car outside is accurate. Vendor feedback written at 21:00 is a guess with an apology attached to it.
A Place reminder is pinned to a location with a radius, and it fires either when you arrive or when you leave — two separate triggers, which is exactly the distinction your day needs. Arriving at a property can prompt you to check the meter reading or take the photos. Leaving it can prompt you to call the vendor while the viewing is still in your head.
You can pause the pin without deleting it, which matters when a property goes under offer and the prompts should stop for a while rather than forever.
- Pin your current position, coordinates, or a Google Maps link
- Arrive and leave are separate triggers, not one setting
- Pause the pin between instructions instead of rebuilding it
The four things that get dropped on a moving day
The feedback call
You told the vendor you would ring after the second viewing. You did ring — on Thursday, two days later, by which point they had already called the office to ask.
The time that changed
The applicant rescheduled by text at 11:40. Your calendar still says 17:45. So does the vendor's expectation, and one of you is about to be somewhere wrong.
The chain update nobody owns
Four parties, one solicitor who replies at 18:00, and an update that is only urgent to the people not making it. Nothing in the process rings.
The thing you needed at the property
The key safe code, the boundary question, the photograph of the boiler badge. All of it existed, none of it was attached to anything that fired when you got there.
What you set at the desk, and what your phone does
| Feature | Android | iOS | Web |
|---|---|---|---|
| Create a viewing or callback reminder | Yes | Yes | Yes |
| Pin a place and fire on arrive or leave | Yes | Yes | Partial |
| Attach photos of a property to a reminder | Yes | Yes | Partial |
| Attach a voice note about a viewing | Yes | Yes | Partial |
| Real phone call to a verified number | Yes | Yes | Yes |
| See your Google Calendar beside your reminders | No | No | Yes |
You can build almost every reminder kind in the web dashboard. The phone is what watches your location and rings you. Set it up on a laptop; it rings on your phone.
What to set up when you take an instruction
- A repeating vendor-update reminder on the day of the week you agreed to call them
- A Place pin on the property, firing when you leave, so feedback gets written in the car
- A Call reminder against the vendor's contact so the number arrives with the prompt
- A tag for the address, so every reminder for that instruction can be pulled up together
- A 30-minute pre-alarm before each viewing, for the drive and the keys
- One Critical reminder for the exchange or completion date, which is the one you genuinely cannot be late for
Place reminders fire from the phone in your pocket
You can pin a location, set the radius and choose arrive or leave from the web dashboard, but a geofence has to be watched by a device that moves with you. The Android and iOS apps do the watching and the ringing. A browser cannot follow you to a property.
Put next week's viewings somewhere that rings
Sign in with Google, set up one property properly, and see whether the feedback call happens on the day you promised it.